CrateRunnerCrateRunner

Privacy Policy

Last updated: March 2026

Introduction

CrateRunner ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website craterunner.dev or use our services.

Information We Collect

We may collect information about you in a variety of ways:

Personal Data

When you sign up for our beta, contact us, or use our services, we may collect:

  • Name and email address
  • Company name and role
  • Contact information
  • Information about your deployment environment

Usage Data

We may collect information about how you access and use our website, including:

  • Browser type and version
  • Pages visited and time spent
  • Referring website
  • Device information

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process your beta registration and contact requests
  • Send you updates about CrateRunner (with your consent)
  • Respond to your inquiries and support requests
  • Analyze usage to improve our website and services
  • Comply with legal obligations

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Self-Hosted Software

CrateRunner is self-hosted software that runs on your infrastructure. When you use CrateRunner, your application data, deployment configurations, and logs remain on your own systems. We do not have access to your deployed applications or their data unless you explicitly share it with us for support purposes.

Third-Party Services

We may use third-party services for analytics and email communications. These services have their own privacy policies governing their use of your information.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Object to or restrict processing of your information
  • Withdraw consent where processing is based on consent

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: